Casa Aluxes is born from the family tradition that keeps the City of Valladolid, former residence of Don Francisco Fuentes Cano and María de Lourdes Fernádez Arzápalo. This House contains memories and many experiences that the families and people of this City keep in their hearts.
The Hotel was created in July 2018 with the purpose of continuing those experiences, of offering people that warmth and affection of the people of Valladolid, that they know a little about the traditions and customs of the region and, above all, make them feel like at home. This place is ideal for all types of travelers, from families to intrepid adventurers who seek tranquility and enjoy nature. Coexistence here is always good and everyone is always very welcome.
Casa Aluxes is a boutique hotel recognized for its excellent location, close to the most visited places in the Magical Town of Valladolid (cenotes, museums, historic centers, etc.). Its convenient location provides tranquility and comfort to all its visitors. The facilities and decoration are totally unique in the area. Each Mexican decorative craft was carefully selected and brought from different parts of the country to make Casa Aluxes a hotel without equal in the entire Yucatecan peninsula.
The lighting at night, the color of each plant and each flower, walking through our gardens fill each visitor with peace and comfort, who can also enjoy a relaxing afternoon under the sun in our garden hammocks, on our lounge chairs or floating in our cool pool.
In the afternoons you can appreciate the sunset of the bells coming from the Church of San Servacio that, due to its proximity, resonate in our facilities as well as the chirping of the birds.
It is a great pleasure for us to receive you and we hope make your stay a very pleasant experience.
1.- The time of entry (check-in) to the rooms begins at 3:00 p.m. The departure time (check-out) is strictly at 12:00 hrs.
2.- Entry or access to the rooms is not allowed to people in a state ofdrunk or under the influence of pills or narcotics and, much less that they show aextremely aggressive behaviour.
3.- It is forbidden to smoke any type of product: cigarettes, cigars, electric cigars, in theinterior of the hotel and its rooms.
4.- The use of the pool is from 9:00 am to 8:00 pm. The use of the pool must be calm and “safe”, avoid making risky or dangerous jumps (especially for adults) to enterTo the pool. Access to the pool is reserved exclusively for hotel guests, or, incertain cases, to restaurant customers (prior notice).
5.- All guests are required to identify themselves and fill out the registration papers and other documentation requested by the reception.
6.- The hosting service must be paid before or during your check-in.
7.- No user has the right to provide accommodation to any person without consentmanagement prior. Only hotel guests have access to use the facilitiesof the same.
8.- If a guest gets sick, the Reception can call the doctor, they can be treated inhis room, if required by the guest, if the disease is contagious for reasons not attributable to the establishment, the guest will be transferred on his own to the place to which hesuits you. All expenses that these situations may cause are borne bythe person requesting these services.
9.- The hotel is not responsible for objects or valuables forgotten or lost in the hotel facilities.
10-. The use of furniture, clothing and other service objects must be rational and moderate, taking care of them properly, every guest when leaving his room has the obligation to leave the air conditioning off, as well as the doors, windows and keys of water closed, also return the key to the reception. Any damage caused by the guests to the objects, personal property or the immovable property of the property, will be their exclusive responsibility.responsibility, having to pay for their repair.
11.- The hotel closes its doors at 10:00 p.m. and opens at 8:00 a.m., any entranceOutside these hours, it must be through the parking lot doors.
12.- Failure to comply with these internal lodging regulations by the guest will be causaltermination of the hosting contract without legal liability for the company. The Management understands that it receives travelers from many parts of the world, of different genders, situations and social strata, however, all are welcome and worthy of respect. Management is committed to upholding these values to the extent possible, as well as expecting hotel guests to commit to them. In case of non-compliance with the regulation, extra charges will be applied for damages in the hotel facilities. For more information, ask at the reception the costs per damaged item and other penalties such as the following: smoking, introducing people from outside the establishment.
In all parts of the world, respect is respect, and, as an indigenous person in Mexico once said, "betweenindividuals as between nations, RESPECT for the rights of others, is peace”.
Management honors this phrase and opens the doors to all those willing to honor it as well.
Forbidden vapers and cigars/ vapers and cigarettes are not allowed