HOTEL POLICIES

 1.- The time of entry (check-in) to the rooms begins at 3:00 p.m. The departure time (check-out) is strictly at 12:00 hrs.

• I. The check out time must be respected, charges apply for leaving the room just after that time. If you require more time, you should check with The Reception.
• II. If the guest responsible for your reservation does not show up on the day chosen for check-in, it is important that you notify your new check-in date, otherwise your reservation will automatically be lost without the right to a refund.
• III. For security reasons, no guest can access the hotel facilities using the name of another person, unless the holder of the reservation previously notifies The Reception, otherwise they will be denied access.

 2.- Entry or access to the rooms is not allowed to people in a state of
drunk or under the influence of pills or narcotics and, much less that they show a
extremely aggressive behaviour.

• I. People who decide to stay at this hotel must show a
  correct, ethical and moral behavior.
• II. People who display inappropriate, aggressive or arrogant behavior
  unjustified with the hotel staff or, with any other person within the hotel,
  will be cause for immediate termination of your reservation contract and you must leave the
  facilities or, otherwise, will be made available to the authorities
  competent.

 3.- It is forbidden to smoke any type of product: cigarettes, cigars, electric cigars, in the
interior of the hotel and its rooms.

 4.- The use of the pool is from 9:00 am to 8:00 pm. The use of the pool must be calm and “safe”, avoid making risky or dangerous jumps (especially for adults) to enter
To the pool. Access to the pool is reserved exclusively for hotel guests, or, in
certain cases, to restaurant customers (prior notice).

 5.- All guests are required to identify themselves and fill out the registration papers and other documentation requested by the reception.

 6.- The hosting service must be paid before or during your check-in.

 7.- No user has the right to provide accommodation to any person without consent
management prior. Only hotel guests have access to use the facilities
of the same.

 8.- If a guest gets sick, the Reception can call the doctor, they can be treated in
his room, if required by the guest, if the disease is contagious for reasons not attributable to the establishment, the guest will be transferred on his own to the place to which he
suits you. All expenses that these situations may cause are borne by
the person requesting these services.

 9.- The hotel is not responsible for objects or valuables forgotten or lost in the hotel facilities.

 10-. The use of furniture, clothing and other service objects must be rational and moderate, taking care of them properly, every guest when leaving his room has the obligation to leave the air conditioning off, as well as the doors, windows and keys of water closed, also return the key to the reception. Any damage caused by the guests to the objects, personal property or the immovable property of the property, will be their exclusive responsibility.
responsibility, having to pay for their repair.

11.- The hotel closes its doors at 10:00 p.m. and opens at 8:00 a.m., any entrance
Outside these hours, it must be through the parking lot doors.

12.- Failure to comply with these internal lodging regulations by the guest will be causal
termination of the hosting contract without legal liability for the company. The Management understands that it receives travelers from many parts of the world, of different genders, situations and social strata, however, all are welcome and worthy of respect. Management is committed to upholding these values to the extent possible, as well as expecting hotel guests to commit to them. In case of non-compliance with the regulation, extra charges will be applied for damages in the hotel facilities. For more information, ask at the reception the costs per damaged item and other penalties such as the following: smoking, introducing people from outside the establishment.

In all parts of the world, respect is respect, and, as an indigenous person in Mexico once said, "between
individuals as between nations, RESPECT for the rights of others, is peace”.

Management honors this phrase and opens the doors to all those willing to honor it as well.

Welcome travelers.
#TheFamilyWelcomeYou